Privacy Policy for Luxmavel Footwear

Effective Date: January 6, 2025

At Luxmavel Footwear, your privacy is our priority. We are committed to safeguarding your personal information and ensuring a secure shopping experience. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or make a purchase.

By using our website and services, you agree to the practices described in this policy. Please review it carefully, and if you have any questions or concerns, feel free to contact us using the information provided below.

1. Information We Collect

When you interact with Luxmavel Footwear, we may collect the following information:

Personal Identification Information:

  • Name
  • Email address
  • Phone number
  • Billing and shipping addresses
  • Payment details (e.g., credit card information or PayPal)

Purchase Information:

  • Details about the products you purchase, including types (e.g., High Heels, High Heel Sandals, Wedge Sandals, Low Heel Sandals), sizes, and preferences.

Browsing Data:

  • Pages visited, time spent on the site, clicks, and other browsing behavior.

Account Information:

  • If you create an account, we may store your account details, including your order history, preferences, and communication settings.

2. How We Use Your Information

The information we collect is used to provide a better shopping experience and improve our services. Specifically, we use your information for:

  • Order Fulfillment: Processing your orders, handling shipping, and providing customer service.
  • Customer Support: Responding to inquiries, assisting with returns or exchanges, and offering personalized recommendations.
  • Marketing Communications: Sending promotional emails, newsletters, and updates about our latest products and offers (e.g., High Heels, Wedge Sandals). You can opt-out at any time.
  • Website Enhancement: Analyzing user behavior to improve website functionality and design.
  • Fraud Prevention: Protecting the security of transactions and preventing unauthorized access.

3. How We Protect Your Information

We employ robust security measures to protect your personal information, including:

  • Encryption: Sensitive data, such as payment information, is encrypted using Secure Socket Layer (SSL) technology during transmission.
  • Secure Servers: Personal information is stored on secure servers with restricted access.
  • Third-Party Compliance: Payments are processed by PCI-compliant providers to ensure the highest level of data protection.

Although we strive to protect your information, no method of transmission or storage is completely secure. We recommend that you use strong passwords and avoid sharing sensitive information over public networks.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data with trusted third-party service providers for the following purposes:

  • Payment Processing: Ensuring secure transactions through payment gateways like PayPal or credit card processors.
  • Shipping: Delivering your orders via logistics partners.
  • Marketing Services: Sending newsletters and promotions through email marketing platforms.

We may also disclose your information to comply with legal obligations, such as responding to subpoenas or protecting the rights, property, or safety of Luxmavel Footwear, its customers, or others.

5. Cookies and Tracking Technologies

We use cookies and tracking tools to enhance your experience on our website. These tools help us:

  • Recognize your device and preferences during future visits.
  • Analyze website traffic and improve functionality.
  • Deliver personalized content and advertisements.

You can manage or disable cookies through your browser settings, but doing so may impact the usability of certain features on our website.

6. Your Rights and Choices

As a Luxmavel Footwear customer, you have the following rights regarding your personal data:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Update or correct inaccurate data.
  • Deletion: Request the deletion of your personal information, subject to legal obligations.
  • Opt-Out: Unsubscribe from marketing communications using the link in our emails or by contacting us directly.
  • Cookie Preferences: Adjust cookie settings through your browser.

To exercise these rights, please contact us at info@luxmavel.com.

7. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If we discover that we have received information from a child under 13, we will delete it immediately.

8. Third-Party Websites

Our website may contain links to external websites. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any websites you visit.

9. Changes to This Privacy Policy

Luxmavel Footwear reserves the right to update this Privacy Policy as needed. Changes will be posted on this page, and the updated policy will take effect immediately. We encourage you to review this page periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about our Privacy Policy or your personal data, please contact us:

  • Email: info@luxmavel.com
  • Phone: (518) 862-1860
  • Website: luxmavel.com
  • Address: 16 Vanessa Ct, Albany, New York (NY), USA

Thank you for trusting Luxmavel Footwear. We are dedicated to ensuring your privacy and providing a secure, enjoyable shopping experience!