Sales Policy for Luxmavel Footwear

Effective Date: January 6, 2025

Welcome to Luxmavel Footwear! We are delighted to provide our customers with high-quality footwear, including High Heels, High Heel Sandals, Wedge Sandals, and Low Heel Sandals. Our goal is to deliver premium products that blend style, comfort, and elegance.

By purchasing from Luxmavel Footwear, you agree to the following sales policy. Please read the entire policy carefully to ensure a smooth and seamless shopping experience. If you have any questions, feel free to contact us at the details provided below.

1. General Overview of Sales Terms

At Luxmavel Footwear, we aim to offer exceptional products and services. Our sales policy outlines the terms and conditions governing the sale of our products, including High Heels, High Heel Sandals, Wedge Sandals, and Low Heel Sandals. By placing an order on our website, you agree to comply with these terms.

Please note that all sales are subject to availability and confirmation of the order details. Prices, availability, and delivery times may vary and are subject to change without prior notice.

2. Product Availability

Our products, including various styles of High Heels, High Heel Sandals, Wedge Sandals, and Low Heel Sandals, are available for purchase through our official website luxmavel.com. However, availability is subject to stock levels, and we make every effort to keep our online store up to date.

If an item you have purchased becomes unavailable after your order has been placed, we will notify you immediately and either provide a replacement, offer an alternative, or process a full refund as per your preference.

3. Order Process

Once you have selected the desired products on our website, follow the steps below to complete your purchase:

  • Step 1: Add your desired items (such as High Heels, High Heel Sandals, Wedge Sandals, or Low Heel Sandals) to your shopping cart.
  • Step 2: Proceed to checkout, where you will be required to enter your shipping information, payment details, and any applicable discount codes.
  • Step 3: Review your order before confirming and completing your purchase.
  • Step 4: Once your payment is processed, you will receive an order confirmation email with your order number and details.

All orders placed through our website are subject to availability and acceptance. Luxmavel Footwear reserves the right to refuse any order if necessary.

4. Payment Methods

We accept a variety of secure payment methods to ensure a smooth transaction for all customers. These include:

  • Credit Cards (Visa, MasterCard, American Express)
  • Debit Cards
  • PayPal
  • Other secure online payment methods

Payments will be processed immediately upon placing the order. If your payment cannot be authorized or if there are issues with your card, we will notify you promptly.

5. Shipping and Delivery

Once your order is confirmed, it will be processed for shipping. We provide delivery services through trusted carriers to ensure the safe and timely arrival of your Luxmavel Footwear items.

  • Shipping Charges: Shipping charges are calculated based on the delivery address, order size, and delivery speed selected during checkout.
  • Processing Time: Orders are typically processed within 1-2 business days. However, during peak seasons or due to unforeseen circumstances, processing may take longer.
  • Delivery Time: Delivery times vary based on the shipping method chosen and the destination. Standard shipping typically takes 5-7 business days. Expedited shipping options are available at checkout.
  • International Shipping: We currently offer shipping to select international locations. Additional charges, including duties and taxes, may apply depending on the delivery country.

Please note that we are not responsible for any delays caused by the shipping carrier, weather conditions, or other unforeseen circumstances.

6. Pricing and Discounts

All prices displayed on our website are in USD and include applicable taxes unless otherwise stated. Prices are subject to change without notice. We may also offer promotions, discounts, or special sales events from time to time.

  • Coupons and Promotions: If you have received a coupon or are applying a promotional code, ensure that the code is entered correctly during checkout. We cannot apply discounts after the order has been confirmed.
  • Price Adjustments: If an item is discounted or goes on sale after your purchase, we cannot adjust the price for previously placed orders.

7. Order Modifications and Cancellations

Once an order has been placed, we begin processing it promptly. Therefore, we are unable to make changes to an order once it has been confirmed. This includes modifications to the product size, style (High Heels, Sandals, Wedges), or shipping information.

If you wish to cancel an order, please contact our customer service team at info@luxmavel.com immediately. Cancellations may be requested only if the order has not yet been shipped.

8. Returns and Exchanges

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your product, you may return it within 30 days of receipt. Please refer to our Return and Exchange Policy for detailed instructions on how to return or exchange your High Heels, High Heel Sandals, Wedge Sandals, or Low Heel Sandals.

  • Eligibility: Products must be in their original, unused condition with all tags and packaging intact.
  • Return Shipping: Return shipping costs are the responsibility of the customer unless the item is defective or was shipped incorrectly.
  • Processing Time: Once we receive your return, we will process it and issue a refund or exchange within 5-7 business days.

9. Customer Support

At Luxmavel Footwear, we are committed to providing excellent customer service. If you have any questions regarding your order, shipping, or need assistance, our customer service team is available to help.

10. Limitation of Liability

Luxmavel Footwear is not liable for any indirect, incidental, or consequential damages arising from the purchase or use of our products. Our liability is strictly limited to the amount paid for the products ordered.

11. Changes to the Sales Policy

We reserve the right to update, modify, or amend this sales policy at any time. Any changes will be posted on our website, and the revised policy will be effective as of the date of posting.

By making a purchase on luxmavel.com, you agree to comply with this sales policy, including any updates that may occur.

Thank you for choosing Luxmavel Footwear! We look forward to providing you with the finest high-quality footwear that complements your style. If you have any questions or concerns, please do not hesitate to contact us.